Frequecy Asked Question

How long will it take to receive my order?

3–7 business days
You’ll receive tracking details by email once your order has been dispatched.

Is my payment information secure?


Yes. All payments are processed securely via Shopify’s encrypted checkout system.

What is your return policy?


We accept returns within 14 days of delivery. Items must be unused, in original condition, and with tags attached.

How do I start a return or exchange?


Simply email us at support@thevibestore.com with your order number, and our team will guide you through the process.

Are your products authentic?

Yes. Every product at TheVibeStore is carefully sourced and quality-checked to ensure durability and style.

How can I contact you?

You can reach us via:

How durable are your bags?


Each bag is made with carefully selected materials and reinforced stitching to ensure long-lasting durability, even with daily use.